Non-Violent Communication
This project includes a facilitator guide, RISE 360 training, and handouts to provide step-by-step instructions for the trainer to deliver Nonviolent Communication (NVC) training tailored to a ceramic studio environment. The training aims to improve customer satisfaction, enhance employee collaboration, and foster a welcoming, inclusive atmosphere. Trainers will use this guide to prepare, deliver, and evaluate the training, ensuring behavior change and organizational impact.
Responsibilities: Instructional Design, eLearning Development
Tools Used: Articulate Rise 360, Google Docs, Google Slides
Non-Violent Communication
Non-Violent Communication
Try out the 5-minute learning that introduces trainers to NVC to better support their employees!
Process
After meeting with the client and SME, it was decided that material needed to be developed for an in-person training based on Non-Violent Communication. The goal was to improve customer support and business culture with positive interactions.
To ensure the manager was prepared to deliver the training, an eLearning module was created in Articulate Rise.
Training Materials
In this section, you will find the necessary training materials for this project to be executed. Click on the images to access the materials.
